Posted via web from GLTSS
Showing posts with label online. Show all posts
Showing posts with label online. Show all posts
Monday, May 3, 2010
Friday, April 30, 2010
Tuesday, March 23, 2010
Tuesday, March 16, 2010
Thursday, January 14, 2010
11 Mind-Blowing Reasons Your Business Needs Facebook | Social Media Examiner
11 Mind-Blowing Reasons Your Business Needs Facebook
By Jay Baer
Published January 14, 2010
Everyone seems to be using Facebook to connect with old friends, but do you realize what this huge network could mean for your business? In the past 3 years, Facebook has surged past MySpace to become our preferred online hangout. And businesses are beginning to catch on.
Interesting research shows just how influential Facebook has become in our daily lives. Combined with several critical adjustments to how Facebook publishes “news” and intersects with other sites, the state of Facebook is mind-blowing. And that’s a big deal for your business.
Here are 11 vital reasons your business needs to be involved with Facebook:
1. 350 Million Global Users and Counting
Facebook announced recently that they had passed 350 million members, making Facebook the third-largest country in the world, if it was a country. (Perhaps that’s their end-game, joining the UN and raising an army?)
2. 100 Million U.S. Users
Sure, Facebook is strong around the world (Canada has the highest penetration rate), but nearly 1/3 of all Facebookers are here in the U.S. You may have heard of a TV show called American Idol. On a good night, it averages 20 million viewers. Facebook has 100 million American members. Hmmm.
3. Average Facebook User Spends 55 Minutes Per Day
Nearly 1 hour per day, per user. That’s a lot of Facebook time. How can your company grab a bit of consumer attention? This data is based on Facebook’s own published stats, covered by Inside Facebook.
4. Nearly 80,000 Sites Using Facebook Connect
Connect is the Facebook initiative that has the greatest long-range impact. By integrating Facebook closely, sites are making our personal social graphs truly portable. Instead of having to go to Facebook and other sites to visit our friends, they travel with us online (and in our pockets via mobile devices), always there to provide advice or commentary. Even Yahoo! and MySpace are rolling out deep Facebook integrations.
This of course makes Facebook the central hub of not just social media, but the web as well (which is why Google is scrambling to catch up after their competing Google Connect fell flat).
5. Facebook Fan Box Becoming Pervasive
Perhaps the least powerful, but most prevalent, flavor of Facebook Connect is Facebook Fan Box, a simple tool for enabling your website visitors, YouTube video watchers, or email newsletter recipients to become a fan of your brand—without even having to go to Facebook.
6. Average Facebook User Has 130 Friends
Will Facebook users continue to add more friends at a rapid pace? It depends upon how they view their Facebook connections. 130 friends almost bumps up against Dunbar’s Number of 150—the theoretical maximum number of actual friend relationships you can sustain, according to British scientist Robin Dunbar.
If Facebook continues to revolve around relationships that you actually possess in three dimensions—people you “actually” know—then the addition of bunches of new friends may slow considerably. But, if Facebook makes the leap to tie people together more casually (like Twitter), average friend counts could rise dramatically.
7. Average Facebook User “Fans” 2 Pages per Month
If you think tons of your customers should become fans of your company’s Facebook page, you might want to recalibrate your expectations. The average Facebook user “fans” only 2 new pages per month. That’s not a lot, considering how many brands, causes, and organizations we come into contact with on a regular basis.
If you’re going to make growth of your Facebook fan base a key part of your social media strategy, you must create a clear rationale for why consumers should participate with you.
You also might consider a robust, organized approach for promoting your Facebook fan page. (This case study from Souplantation/Sweet Tomatoes has some good advice.)
8. Only 4% of Pages Have 10,000 or More Fans
If your Facebook fan page is a bit of a ghost town, you’re not alone. A fantastic study by Sysomos of 600,000 Facebook fan pages shows that only 4% of pages have 10,000 or more fans—and only .76% have 100,000 or more.
That’s why it is so critical to focus your Facebook strategy on activating the fans you have, not just collecting fans like baseball cards.
9. Wall Posts Don’t Impact Popularity
The Sysomos study also found very little correlation between how frequently the Facebook page admin posted to the Wall and total number of fans. However—and this is important—there is a strong correlation between amount of other content (notes, links, photos, videos) and number of fans.
Thus, if you want to grow your Facebook fan base, it is imperative that you move beyond simple Wall posts and add photos, videos, links and other content.
10. Customized News Feed
Facebook’s recent move to an algorithm-driven news feed means that just because someone is your fan does not mean he will see your Wall posts or status updates (true for both individuals and brands). Instead, the default news feed is now comprised of content that Facebook thinks you’ll like, based on your interactions with content from that author in the past, and interactions by your friends with that content.
This puts a tremendous premium on posting engaging content that will get comments and likes and shares. If you’re not paying attention to your content engagement scores within your Facebook analytics, start doing so now, and testing content types to see what works best for your brand.
11. Real-time Search Changes the Game
Facebook is now making most content available publicly, unless you tell them not to via your privacy settings. Twitter opened their data stream to anyone (not just big developers). Google and Bing are incorporating this data into search results, in real time.
This has tremendous implications for search engine optimization and reputation management, because a negative status update about your brand might now show up on the first page of Google search results for your company name (at least temporarily). The shakeout is still happening, but someone in your company needs to be on top of real-time search. Today.
Facebook may not be the ideal environment for every social media initiative, but its huge size forces you to at least consider participating—regardless of what type of business you run.
It’s not just fast-food chains like Souplantation that are promoting their businesses on Facebook. Everyone from the ultra-small business to the Fortune 500 corporation are placing bets on Facebook.
However, some brands are putting an awful lot of eggs in the Facebook basket, which is perhaps justifiable based on the facts above. However, I’m not so keen on building the centerpiece of a social media strategy on what amounts to rented land. What say you?
Is your business taking advantage of Facebook? How important is it to your social media efforts? What advice do you have for creating content and managing Facebook fan pages? Please comment below.
Tags: busienss, business promotion, central hub, consumer attention, customized nes feed, dunbar, facebook, facebook analytics, facebook connect, facebook fan box, facebook integration, facebook news, facebook page, facebook stats, facebook strategy, facebook update, facebookers, fans, friend relationship, global users, google connect, inside facebook, myspace, negative status update, news feed, online hangout, page popularity, real time search, Research, robin dunbar, social graphs, social media hub, social media strategy, souplantation, sysomos
Posted via web from GLTSS
Monday, November 2, 2009
Six Social Media Trends for 2010 - Conversation Starter
In 2009 we saw exponential growth of social media. According to Nielson Online, Twitter alone grew 1,382% year-over-year in February, registering a total of just more than 7 million unique visitors in the US for the month. Meanwhile, Facebook continued to outpace MySpace. So what could social media look like in 2010? In 2010, social media will get even more popular, more mobile, and more exclusive — at least, that's my guess. What are the near-term trends we could see as soon as next year? In no particular order:
1. Social media begins to look less social
With groups, lists and niche networks becoming more popular, networks could begin to feel more "exclusive." Not everyone can fit on someone's newly created Twitter list and as networks begin to fill with noise, it's likely that user behavior such as "hiding" the hyperactive updaters that appear in your Facebook news feed may become more common. Perhaps it's not actually less social, but it might seem that way as we all come to terms with getting value out of our networks — while filtering out the clutter.2. Corporations look to scale
There are relatively few big companies that have scaled social initiatives beyond one-off marketing or communications initiatives. Best Buy's Twelpforce leverages hundreds of employees who provide customer support on Twitter. The employees are managed through a custom built system that keeps track of who participates. This is a sign of things to come over the next year as more companies look to uncover cost savings or serve customers more effectively through leveraging social technology.
3. Social business becomes serious play
Relatively new networks such as Foursquare are touted for the focus on making networked activity local and mobile. However, it also has a game-like quality to it which brings out the competitor in the user. Participants are incentivized and rewarded through higher participation levels. And push technology is there to remind you that your friends are one step away from stealing your coveted "mayorship." As businesses look to incentivize activity within their internal or external networks, they may include carrots that encourage a bit of friendly competition.4. Your company will have a social media policy (and it might actually be enforced)
If the company you work for doesn't already have a social media policy in place with specific rules of engagement across multiple networks, it just might in the next year. From how to conduct yourself as an employee to what's considered competition, it's likely that you'll see something formalized about how the company views social media and your participation in it.5. Mobile becomes a social media lifeline
With approximately 70 percent of organizations banning social networks and, simultaneously, sales of smartphones on the rise, it's likely that employees will seek to feed their social media addictions on their mobile devices. What used to be cigarette breaks could turn into "social media breaks" as long as there is a clear signal and IT isn't looking. As a result, we may see more and/or better mobile versions of our favorite social drug of choice.6. Sharing no longer means e-mail
The New York Times iPhone application recently added sharing functionality which allows a user to easily broadcast an article across networks such as Facebook and Twitter. Many websites already support this functionality, but it's likely that we will see an increase in user behavior as it becomes more mainstream for people to share with networks what they used to do with e-mail lists. And content providers will be all too happy to help them distribute any way they choose.These are a few emerging trends that come to my mind — I'm interested to hear what you think as well, so please weigh in with your own thoughts. Where do you see social media going next?
David Armano is part of the founding team at Dachis Group, an Austin based consultancy delivering social business design services. He is both an active practitioner and thinker in the worlds of digital marketing, experience design, and the social web. You can follow him on Twitter at http://twitter.com/armano
People who read this also read:
People Who Like This Also Like
* * *
Never miss a new post from your favorite blogger again with the HarvardBusiness.org Daily Alert email. The Alert delivers the latest blog posts from HarvardBusiness.org and HBR.org directly to your inbox every morning at 8:00 AM ET.
Posted via web from GLTSS
Subscribe to:
Posts (Atom)